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Customer Service

Customer Service

Contact us! +358 306 502 502

Our customer service is open from Monday to Friday at 8:30-17 (GMT+02:00) and on Saturday at 10-18 (GMT+02:00) Holiday customer service On call service +358 400 425 739 Please, notice that we can not receive any SMSs to our on call service. Midsummer Fri 23rd June 2023, from 10AM to 4PM Sat 2th June 2023, from 10AM to 4PM


Visiting address: Kalasataman Kummeli, Vilhonvuorenkatu 12, Helsinki, Finland
Postal address: Sörnäisten rantatie 29, 00500 Helsinki, Finland

Customer service

Tel. +358 306 502 502  
Mon-Fri 8:30-17 (+02:00)
Sat 10-18 (+02:00) 
On public holiday's eves customer service is open until 16 o'clock and during public holidays customer service is closed.

Call charges from Finnish landline: 3,2 c/minute + 8,28 c/call, including VAT. Call charge from Finnish mobile phone: 19,2 c/minute, including VAT. Call charges when calling from abroad or from a foreign mobil phone are always set by local operators. Queuing is also charged. Please, notice that we can not receive SMSs to our Customer service numbers.

SMSs can be sent to +358 44 703 3348 (only text, no phone calls or photos).

Paying reservations


Mastercard, Visa, Visa Electron, Maestro, American Express

Company registry number 

The supervisory authority

Finnish Consumer Advisory Service
Tel +358 (0)29 505 3000

The European Holiday Home Association (EHHA)



Privacy policy

It is important to Lomarengas that your personal data is safe. We protect your personal data and process our customers’ personal data in accordance with the EU General Data Protection Regulation and Finnish national data protection law.

Download Privacy policy here
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